Shipping & Pickup Policy

Last updated: October 17, 2026

1. Local Pickup Only

Body Revive Medspa offers local pickup only for all online product orders placed through bodyrevive.ca.

We do not offer shipping, mailing, courier delivery, or home delivery. All online orders must be collected in person at our clinic in North York, Ontario.

By placing an order through our website, you acknowledge that your order must be collected from our designated pickup location.

2. Pickup Location

Body Revive Medspa
1100 Sheppard Avenue East, Suite 205
North York, Ontario M2K 2W1
Canada

3. Order Processing and Preparation

Order preparation times vary depending on product availability and other relevant factors.

We will notify you when your order is ready for pickup using the email address or phone number provided at checkout. Notifications may be sent by email or text message.

Please wait until you receive confirmation that your order is ready before visiting the clinic to collect it.

Placing an order does not mean that it is immediately available for pickup.

4. Pickup Arrangements

Orders may be collected only after Body Revive Medspa has confirmed that they are ready for pickup.

Please contact us if you have questions about your order or need to make arrangements for collection.

Pickup is subject to confirmation from Body Revive Medspa. Visiting the clinic before receiving confirmation may result in your order not being available.

5. Pickup Verification

To collect your order, please bring:

• Your order confirmation.
• Valid government-issued photo identification.

We may verify your order details and identity before releasing your purchase to help prevent unauthorized collection.

If you have questions about pickup verification, please contact us before visiting.

6. Uncollected Orders

Customers are expected to collect their orders within 30 days of receiving notification that the order is ready for pickup.

If you are unable to collect your order within this period, please contact us at info@bodyrevive.ca to discuss the situation.

Orders that remain uncollected may require further arrangements. Body Revive Medspa will review uncollected orders on a case-by-case basis and determine the appropriate next steps, subject to applicable law.

An uncollected order is not automatically considered cancelled solely because the 30-day period has passed. Any cancellation, refund, or other resolution will be handled in accordance with applicable policies and legal requirements.

7. Damaged, Incorrect, or Missing Items

Please contact Body Revive Medspa promptly if you discover that your order contains a damaged, incorrect, or missing item.

When contacting us, please provide your order number and a description of the issue so that we can review it and determine the appropriate next steps.

Any resolution will be handled in accordance with applicable law and our policies.

Nothing in this section limits any rights or remedies available to you under Ontario or Canadian law.

8. Shipping and Delivery

Body Revive Medspa does not ship or deliver products to residential addresses, business addresses, postal boxes, or other locations.

We do not currently offer domestic or international shipping.

If you require clarification about product availability or pickup arrangements before placing an order, please contact us.

9. Contact Us

If you have questions about our Shipping & Pickup Policy, order preparation, or collection arrangements, please contact us:

Body Revive Medspa
1100 Sheppard Avenue East, Suite 205
North York, Ontario M2K 2W1
Canada

Email: info@bodyrevive.ca
Website: https://bodyrevive.ca

Thank you for shopping with Body Revive Medspa.